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(For the exception of Beauty, Cosmetics & Makeup Products)

ProBeauty Network (PBN) offers its retail customers a 30-day money-back guarantee if not completely satisfied with a PBC product purchase. If, at any time during the 30-day period after purchase, you are not satisfied with a PBN purchase, contact our Customer Service Department at 800.372.0255. Returns are not allowed unless authorized by ProBeauty Network. A 15% restocking fee will be applied to all return shipments and unused items. Product replacement or credit only. No returns beyond 30 days of purchase will be accepted. You will be issued a Return Authorization (RA) Number for tracking purposes and instructions on where to return your product. Upon receipt of your returned product, physical inspection and approval, PBN will issue a refund, minus shipping charge and the 15% restocking fee. There will be no returns accepted without a RA Number, NO Exceptions!! Please click here to fill out the Return Product Form

Cosmetics, Beauty & Makeup Products

All Beauty, Cosmetics and Makeup Products have only a 15-day return policy from the date of sales receipt. Due to the nature of the product, it can not be returned if it has been opened at all. This is due to the possibility of contamination, which prevents the product from being restocked and sold. This is an "UN-opened" return policy, Only!

Shipping charges are calculated at the time an order is placed. Total shipping and handling charges are calculated based on the total weight of all items in your order. On orders with multiple shipments, the total shipping charges are included with the first shipment. Shipping charges are non-refundable. An additional charge of $25.00 will be charged to your credit card for any shipment that is refused.

ProBeauty Customer Service Department
Hours of Operation:
Monday - Friday, 9 a.m. to 5 p.m. PST

Emergency Service......
714.715.6838 - Mobile (Do Not Abuse)
email: [email protected]

NOTICE - All fraudulent orders will be prosecuted to the fullest extent of the law!